
The Regional Manager, Abuja Electricity Distribution Company, Danladi Baba has reacted to some online publication over complain of over billing by Consumers, explained that the AEDC, while working to offer quality service to its customers, would not deliberately inflict pain on them.

In his response while speaking on the matter, the Regional Manager said it is important to note that customers were billed for the energy consumed in the month of November, explained that they were never over billed as is being insinuated in some quarters.
The Regional Manager said the customers were billed according to areas, feeders and hours of availability of supply compared to the quantum of energy supplied, insisting that no customer was over billed.
According to him, the AEDC has received complain from consumers in Lokoja Area office as well as Ganaja Project area where such complaints emanated from, but said the organization is working to address the fears.
He pointed out that 12,800 customers on 33kv feeder on line load, with availability of supply close to 24hrs, customers were billed N17,000.00.
He added too that 13,200 customers on 11kv feeders with availability of about 20hrs were billed N13,600.00
While explaining that areas on 11kv with peculiarrities in terms of local distribution transformer load sheeding and other obvious operational issues were billed between N9,853.99 and N7,200.00 respectively were involved affecting about 1,200 customers.
Nevertheless, he said there were some observed errors where about 3,200 customers were wrongly billed as their SPNs he explained were submitted with those feeding on 33kv instead of 11kv feeders after the bills were produced, explained that they were billed N17,000.00 instead of the amount billed for 11kv, but maintained that efforts is on to make the necessary adjustment.
The Regional Manager said he has however directed all those involved in the affected areas to resolve the anomalys, said all hands are on deck working towards resolving the over billing, expressed the resolved of the AEDC to satisfy the affected customers through an adjustment in the next bill.
He explained that the AEDC has put in place a mechanism to ensure that all engage the relevant stakeholders with a view to having a seamless business transaction the following months.
The Regional Manager used the opportunity to thank AEDC customers for there understanding, promised that the organization appreciate there cooperation.

